An appraisal shouldn’t depend on which side hired the appraiser. Resolution Insurance Dispute Your Trusted Partner in Call Lane — (972) 293-4340 We accept engagements only from carriers, TPAs, and coverage counsel — but our commitment is to what the file shows, not to a predetermined outcome. And we send the full report: scope, methodology, photo documentation, and the math. Not a one-page statement of payment.
Bring us a file! We do not represent policyholders. We do not work as public adjusters. We do not serve as umpires.

Appraisal Under The Policy

Carrier-side appraisers who work the appraisal clause as it was written. Not a placeholder. Nota rubber stamp. The number we produce is the number the file supports — and it comes with a full report.

Expert Witness Testimony

Testimony that holds up under cross-examination because it was built on field-correct fundamentals. Lane Johnson has been doing this work since 1976 — on roofs, in classrooms, and in courtrooms.

Claims Auditing

Independent file review for compliance, accuracy, and exposure. Line by line, scope and estimate against the cause of loss, in writing. No softened conclusions to protect the next engagement.

Litigation Support

Pre-trial and trial-phase support for coverage counsel. Case prep, technical analysis, exhibit work, deposition prep. A litigation hire made early is an investment; late is damage control.

COMPLETE HONESTY AND TRANSPARENCY

Our Vision and Values

We deliver strictly objective, fact-based valuations. We never guess or speculate; we uncover and defend the absolute truth of a claim.

  • Uncompromising Integrity & Truth
  • Dependable Precision
  • Bridging the Claims Gap
  • Action-Oriented Resolution
We Go Beyond the Basics

JDR Core Values:

  • Tell the Story – Document the journey – Go beyond the basics:
    Convey all the pertinent information Connect the dots – the path from start to finish 
    Accurate communication without emotional influence
  • Be Unstoppable – Keep every File Moving – Never Let Momentum Die:
    Consistent and proactive follow up until completion
    Refuse to be intimidated by circumstances or obstacles 
    Push through barriers and overcome objections
  • Be Flexible – Adapt to Every Client – Every Scenario:
    Stay open-minded.
    Adapt to new guidelines and situations
    Be willing to customize your approach 
  • Be Prepared – Always be Ready – Never Be Caught Off Guard: 
    Know what is expected of you
    Bring the right tools
    Identify missing elements
  • Pursue Growth Always Improving – Never Settling:
    Never stop learning
    Allow humility to open doors
    Play above your weight. 
team photo

01

40%
estimated focus

Legal Professionals / Defense Counsel

02

35%
estimated focus

Insurance Companies & Adjusters

03

10%
estimated focus

Commercial Policyholders

  • Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics.

    John Smith
    CEO, Apple
  • Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics.

    Chloe Lopez
    CEO, Apple
  • Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics.

    Aubrey Thomas
    CEO, Apple
  • Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics.

    Mason Miller
    CEO, Apple
  • Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics.

    Violet Lee
    CEO, Apple
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